Privacy Policy – Romtos
Effective Date: July 7, 2025
Romtos (“we”, “our”, “the platform”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, who we share it with, and what rights you have regarding your information.
1. What Data We Collect
We may collect the following categories of personal data:
- Full name
- mail address
- Phone number
- Profile photo
- Country and city
- Payment details (processed via third-party providers)
- Freelancer/instructor profile information
- IP address and geolocation
- Device and browser type
- Pages visited and activity on the site
- Time spent on the platform
- Cookies and device identifiers
- Social login data (Google, Facebook, etc.)
- Payment processor information
2. How We Use Your Data
We use your data to:
- Provide access to the platform and its services
- Match freelancers with clients
- Facilitate the learning process
- Process payments and issue invoices
- Send transactional and marketing communications (with your consent)
- Improve our platform through analytics
- Protect against fraud and abuse
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies for:
- Authentication and login functionality
- Saving your settings and preferences
- Analytics (e.g., Google Analytics)
- Personalizing content
You can disable cookies in your browser settings. Note that disabling some cookies may impact the functionality of the platform.
4. Data Sharing with Third Parties
We may share your data with:
- Payment processors (e.g., Stripe, Fondy)
- Cloud service providers (hosting, email, analytics)
- Technical support and contractors
- Legal authorities, when required by law
We do not sell your personal data to third parties for advertising purposes.
5. Data Security
We use appropriate technical and organizational measures to protect your data, including:
- SSL/HTTPS encryption
- Data encryption at rest (where applicable)
- Role-based access control
- Regular security audits and backups
6. Your Rights
You have the right to:
- Access your personal data
- Correct or update your information
- Delete your account and associated data
- Restrict or object to data processing
- Receive a copy of your data in a portable format
To exercise your rights, contact us at privacy@romtos.com or use the settings in your profile.
7. Data Retention
We retain your data for as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes and enforce agreements
Data may be stored in backup systems for up to 90 days after account deletion.
8. International Data Transfers
If you are located outside of Ukraine, your data may be transferred to and processed on servers in other countries. We ensure appropriate safeguards, including Standard Contractual Clauses, to protect your data during such transfers.
9. Children’s Privacy
The platform is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.
10. Public Profiles and Communications
Certain profile information (name, photo, specialization, reviews) may be publicly visible to other users and search engines. Please only share content you are comfortable making public.
11. Automated Decision-Making
We may use algorithms for:
- Matching freelancers with jobs
- Ranking profiles and content
- Generating personalized recommendations
You can opt out of certain types of personalization in your account settings or by contacting us.
12. Policy Updates
We may update this Privacy Policy from time to time. The effective date will be indicated at the top. For major changes, we will notify you by email or through the platform interface.
If you have any questions about this Policy or wish to exercise your rights, please contact us at:
