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Mobile App - Custom Development Service for Module 8: Chat / Support

Feature goal: create a convenient and stable in-app chat for user support, communication with an operator, or automated messages.

(4.6)
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🎉 Price from: $187 ($220)

You save: $33 (15%)

Rates: Junior $8–$12/h | Middle $20–$25/h | Senior $30–$40/h

Hire Developer

Timeline: 2-5 days

What’s included:

  • Chat UI layout (message window, input, sending indicators)
  • Support for text, emojis, attachments (on request)
  • States: sending, delivered, read, offline mode
  • Integration with real-time service (Firebase, WebSocket, Pusher, etc.)
  • Sending and receiving messages between client and server
  • Handling chat history and saving to database
  • Basic automation (greeting, operator status)
  • Linking to user profile
  • Push notifications for new messages

Testing (available at extra cost):

  • Verification of real-time sending/receiving
  • Behavior in offline mode and when connection is lost
  • Edge cases: long messages, special characters, rapid resends
  • UX testing of delays, status indicators, and connection stability

Additionally (available at extra cost):

  • Integration with third-party chat services (Intercom, Crisp, Zendesk, Telegram Bot)
  • Chatbot with auto-replies to common questions
  • Audio/video messages or attachments
  • Display of operator status (online / offline / will reply later)
  • Option to rate responses and collect feedback
  • Ticketing system with saved support history

Work examples

mobile screen preview of in-app chat window with operator conversation and message input field

Frequently Asked Questions

How does the module work?

You select the Chat/Support module, register, and describe your chat scenario - support, consultation, or automated replies. A developer will set up the frontend, backend, and real-time connection to deliver a fully functional in-app chat.

Who does the work?

Certified freelancers (Junior, Middle, or Senior levels) implement the chat. You can choose the level of expertise depending on budget and deadlines.

What will I receive?

A complete chat system with real-time messaging, delivery/read status, offline support, push notifications, and message history. Optional features include operator status, automation, and third-party integrations.

Can I customize the module?

Yes. You can request additional options such as attachments, chatbot responses, CRM integration, or rating/feedback features. The interface and behavior are fully adaptable to your app style.

What if I don’t know exactly what I need?

Our AI Product Manager Assistant can guide you through best practices and help define a developer-ready brief, ensuring the module matches your business needs.

About this offer

Suitable for customer support, online services, healthcare, and marketplaces that require real-time communication inside the app. This module includes a stable chat with operator or bot, message history, notifications - everything needed for reliable user assistance. Mobile-optimized, scalable, and easy to integrate with CRM or external chat platforms. Common clients: startups, SaaS companies, online schools, delivery apps, and businesses with live support teams. API-ready, customizable, and tested for offline stability.

Join for Early Access

⚡ Limited offer — only before public launch.

🎉 Early Supporter Deal

Get pre-launch access to the AI Product Manager Assistant and save:

  • –25% $11/month $14.99/month
  • –45% $99/year $180/year
  • Help shape the tool, get exclusive benefits, and be the first to try it.
  • "Private beta access" или "Direct feedback loop with the team"
Buy with discount $11/month Buy with discount $99/year

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Customers say

Clients value this module as a reliable way to build trust through instant communication. They emphasize its seamless real-time performance, clear delivery/read indicators, and push notifications that keep users engaged. Many noted that the offline mode and saved history improved customer satisfaction during unstable connections. Businesses highlight the flexibility to add chatbots, operator status, and integrations with CRM or third-party platforms. The smooth mobile experience and customizable interface allow brands to maintain their style while providing fast and responsive support. Several clients mentioned this module reduced response times and improved overall retention from the very first week.